MTN SIM Swap: How to Do Welcome Back Yourself

MTN Welcome Back

MTN SIM Swap (Welcome Back) can help you retrieve the mobile number of your lost, faulty or damaged SIM as quickly as possible. With MTN Welcome Back, you can transfer your old SIM mobile number to an entirely new SIM.

We know and understand, how much of a hassle replacing, swapping or upgrading your SIM can be. This is why we have decided to make it simple with some of these basic steps to remember.

 

When you should do a Welcome Back

 

Requirements for MTN Welcome Back

After you have the required documents and details, visit any MTN store nearest to you for a SIM Swap. It will be processed within 2 hours after a Swap request is initiated.

 

Proxy SIM Swap Requirements

You can also authorize another person to perform the SIM Swap on your behalf. The following are mandatory documents alongside other subscriber and proxy details:

Please Note:

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